GiftBeez (“GiftBeez”, “we”, “us” or “our”) respects your privacy. This Privacy Policy explains how information is collected, used, stored and shared when you visit giftbeez.in, place an order, contact us, or otherwise use our services.

1. Information We May Collect

Depending on how you use the website, we may collect:

Name and contact details such as email address and, where provided, telephone number.

Billing and delivery address and order details.

Payment and transaction-related information required to process an order. Payment credentials are processed by the applicable payment gateway and are not intentionally stored by GiftBeez unless expressly stated.

Information you provide when contacting customer support.

Technical information that may be automatically generated by the website, such as browser/device information, IP address, and basic website activity, where applicable to the website infrastructure.

2. How We Use Information

Process and fulfil orders and payments.

Arrange shipping and provide tracking.

Send order confirmations, invoices, delivery updates and other transaction-related communications by email.

Respond to customer enquiries, complaints and requests.

Prevent fraud, misuse and unauthorized transactions.

Maintain, secure and improve the website and services.

Meet applicable legal, accounting and regulatory obligations.

3. Payment and Service Providers

Payments are processed through Razorpay and shipping may be arranged through Shiprocket and/or their underlying logistics partners. Information necessary to complete a transaction may be shared with these service providers. Their own terms and privacy practices may also apply.

4. Cookies

The website may use cookies or similar technologies that are necessary for website functionality, security, login/session handling, cart functionality or other essential operations. Where optional analytics or advertising technologies are introduced, the relevant disclosures and choices should be updated.

5. Data Sharing

GiftBeez does not sell customer personal information. Information may be shared with payment processors, logistics providers, technology/service providers, professional advisers, or authorities where reasonably necessary to provide services, protect the business or comply with law.

6. Data Security

Reasonable technical and organizational measures are used to protect information. However, no internet transmission or storage system can be guaranteed to be completely secure.

7. Data Retention

Information is retained for as long as reasonably necessary to fulfil orders, provide support, maintain business and accounting records, resolve disputes, prevent fraud, and comply with applicable legal obligations.

8. Your Requests

For privacy-related questions or requests concerning personal information, contact caregiftbeez@gmail.com. We may need to verify the request before taking action.

9. Policy Updates

GiftBeez may update this Privacy Policy when its services, practices or legal requirements change. The updated version will be published on the website.

10. Contact

GiftBeez
Amit Agrawal
2/434, Vivek Khand, Gomti Nagar, Lucknow, Uttar Pradesh – 226010, India
Email: caregiftbeez@gmail.com